Recently, a four-question survey was given to the church through our adult classes. Normally, I feel about surveys like Darrell Royal felt about the forward pass in football: “Three things can happen when you pass, and two of them are bad.” Applied to surveys, it’s good to hear where people are and what they need. Open-ended surveys tend to send the ball all over the field, however, and if the leaders don’t catch every pass, unmet expectations are created.
This...
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